Privacy Policy & Website Terms
This page outlines how we handle your data and the terms of using our website. Scale Your Trade Limited is the “data controller” for the information we process.
1. Website Disclaimer
By using this website, you acknowledge that the content provided is for general information purposes only and does not constitute professional advice. Scale Your Trade Limited owns all intellectual property on this site. While we strive for accuracy, we are not liable for errors or for any loss resulting from the use of this site or external links. If you choose to work with us, our professional relationship will be governed by a separate signed Service Agreement (Program of Work).
2. Contact details
Name: Scale Your Trade Limited
Address: 4 King Square, Bridgwater, Somerset, TA6 3YF
Email: info@scaleyourtrade.com
3. What information we collect and why
We collect or use the following information to provide services and goods:
Identity & Contact: Names, email addresses, and phone numbers.
Financial: Payment details processed securely via third-party providers.
Service Data: Records of meetings, decisions, or media provided during our service.
Technical & Usage: IP addresses, browser types, and website “user journey” data.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (pixels and tags) to improve your experience and support our marketing. These include:
Strictly Necessary Cookies: Essential for the website to function.
Performance and Analytics: We use tools to understand visitor behavior, including but not limited to Google Analytics and Google Search Console.
Advertising and Retargeting: We use tracking pixels to measure our advertising effectiveness. This includes tools from Meta (Facebook Pixel), LinkedIn, and other social media or advertising networks we may use from time to time.
Managing Consent: Aside from strictly necessary cookies, we only use these tools if you click “Accept” on our cookie banner.
5. Lawful bases
Under the UK GDPR, we rely on the following legal bases:
Contract: To deliver services you have purchased.
Consent: For marketing and non-essential cookies.
Legitimate Interests: For improving our business and preventing fraud.
Legal Obligation: For tax and accounting purposes.
6. Who we share your information with
We do not sell your data. We share information only with essential partners:
Payment Processors: Such as Stripe or PayPal.
IT & Hosting: Such as Shopify, WordPress, or Google Workspace.
Marketing & Analytics: Google, Meta, LinkedIn, and Mailchimp.
Professional Advisors: Accountants or legal counsel if required by law.
7. International Transfers
Our use of global tools (like Google and Meta) means your data may be processed in the USA. We ensure your data remains protected by using ICO-approved safeguards, such as Standard Contractual Clauses (SCCs).
8. How long we keep information
Customer Account Data: Kept for the duration of our relationship plus 6 years for tax and legal record-keeping.
Marketing Data: Kept until you unsubscribe or withdraw consent.
Usage Data: Kept in accordance with standard analytical retention periods.
9. Your data protection rights
You have the right to access your data, rectify mistakes, or erase your info. You have an absolute right to object to your data being used for direct marketing. To exercise these rights, email us at info@scaleyourtrade.com.
10. How to complain
If you have concerns, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): https://www.ico.org.uk/make-a-complaint
11. Earnings & Results Disclaimer
Any testimonials or examples of business growth shown on this website are exceptional results and do not guarantee that you will achieve the same. The success of “scaling your trade” depends on various factors including your individual effort, business model, and market conditions. We provide tools and expertise, but we do not offer financial advice or guarantees of specific earnings.