Scale Your Trade are committed to protecting and respecting your privacy. This policy outlines when, why and how we collect any personal information, the conditions under which we may disclose it to others and what choices you have. It relates to all aspects of our Service and this website.
From time to time we may change this Policy so please check this page regularly for updates to ensure you are happy with the edited version. By using our Service and website, you are agreeing to be bound by this Policy.
Any questions relating to this Policy and data safety practices can be sent by email to email@example.com or via other methods of communication via our website.
Please note that this Policy has the same meanings as our Terms and Conditions when using our services.
Here is a summary of our Privacy Information Notice.
We are Scale Your Trade, a company providing internet marketing services to clients in the United Kingdom and occasionally further afield.
We obtain information about you when you contact us via website contact form, or via other modes of communication, to enquire about our services or sign up to receive any educational/marketing materials we offer (e.g. in the form of an email list).
We collect information to enable us to fulfil our obligations to our clients, and to respond to business enquiries. We also collect and use information to improve our services and conduct our own internal online marketing for individuals who have expressed interest in our service (e.g. Google Analytics). The information in section 3.3 outlines exactly what information we collect, and for what purpose.
3.0. Sensitive Data
We do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). We expressly request that you do not provide any such sensitive data to us.
3.1. Children’s information
Our services are not directed to children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.
3.2. Third Parties
We will not sell or rent your information to third parties.
We may pass your information to third party service providers who we have engaged for the purpose of completing tasks and providing services to you on our behalf. We disclose only the personal information that is necessary to deliver the service.
We also use a number of 3rd party services to help us fulfil our contractual obligations. These 3rd party services are listed in full below; we have verified that these 3rd party services are GDPR compliant (or are working towards GDPR compliance), and are certified under the EU-US Privacy Shield Framework (or are working towards certification) where these organisations are based outside of the EU. Although we would like to state that we are not in control or responsible of any changing Privacy Policies with our 3rd party services since time of writing our own Policy on this page.
The following details outlines the personal data we collect and for what purpose. The information also outlines the 3rd parties the data is processed by or shared with, and how long the data is stored for:
You have certain rights concerning the information we hold about you, as defined under the General Data Protection Regulation. Want to exercise these rights? Please email firstname.lastname@example.org including your email address in the first instance. From here we can then discuss your concerns and work quickly to find a solution that satisfies your request.
4.0. Requesting a copy of your information
You may request a copy of any data we hold about you. Upon request, we will provide information containing the personal data we hold on record about you.
4.1. Updating or correcting your information
The accuracy of your information is important. If the information we hold on you is inaccurate or out of date, please contact us so we may correct our records.
4.2. Deleting your information
You have the right to request the deletion for any of your personal information. Unless there is a compelling reason for the data not to be erased (for example, if we need to use that data to fulfil our contractual or legal obligations), your personal data will be deleted on request.
4.3. Automated decision making
We do not use any personal information for automated decision making or profiling; your data is not subject to automated decision making or profiling.
By using and browsing the ScaleYourTrade website, you consent to cookies being used in accordance with this Policy.
If you do not consent, you must turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser. Switching off cookies should not noticeably restrict your use of this website.
We take security seriously. In order to protect your information from loss, misuse or unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. These steps include the following:
Our Data Security Policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, ScaleYourTrade will promptly notify you of any unauthorised access to your personal information.
If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter.
If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).